Job Description
Reporting to: Aqua Parcs General Manager/Assistant Manager
Full/Part Time: hours to be confirmed in interview
Place of Work: Fairlands Valley Park, Stevenage SG2 0BL
Supervisors assist the managers with the running of the park to ensure all guests are happy and receive excellent service at Aqua Parcs. Overseeing staff members, helping with training and leading by example are some of the responsibilities of the supervisor. Supervisors should know the running of Aqua Parcs to a high standard and be able to respond quickly and efficiently in emergencies and difficult situations as well as helping to provide a positive environment for all staff and guests.
Responsibilities
- Ensuring the safety of guests and staff on the aqua park
- Leading and helping with the morning cleaning of the aqua park
- Interacting with the guests to answer any questions and ensure their experience is exceptional
- Helping lifeguards with their responsibilities
- Cleaning and tidying of guest and staff areas to a high standard
- Liaising with the management team about all relevant information.
- First Aid
- Set up and pack down of the park at the start and end of the season
- General maintenance of the park above and below water
- Assisting managers with timetabling and staff organisation
- Covering reception and photography when required
Requirements
Essential:
- 20+ years of age
- Have the right to work in the UK
- Have a valid OWL or NPLQ certificate
- Can commit to working full time hours over the whole season including majority of weekends
- Experience working in a customer facing role
- Minimum of 2 years lifeguarding experience
Preferred:
- Have experience working at Aqua Parcs
- Has a valid RYA Powerboat level 2 licence
- 4 years lifeguarding experience
- Experience diving
- Valid UK driving licence
- Experience making decisions under pressure in a fast-paced environment